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HELP CENTERBASIC TRAVEL · TOKYO
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HELP.
Everything you might need to know — wifi, money, weather, rules, lost items, tax-free, and the FAQ.
01TRANSLATE02WIFI03MONEY04WEATHER05FAMILY06JAPAN BASICS07LOST ITEM08TAX-FREE09FAQ
01
TRANSLATE
Words & phrases that actually work
01
Point + speak
Photo-mode reads menus and signs offline.
02
Quick phrases
15 daily-use lines, romaji + audio.
03
Live mode
Long-press mic for back-and-forth chat.
02
WIFI
Internet, eSIM, pocket WiFi
01
eSIM
Activate in 3 min — works the moment you land.
02
Free hotspots
JR stations, conbinis, Starbucks all over.
03
Pocket WiFi
Pick up at NRT/HND counter, drop in any post box.
03
MONEY
Payments, cash, IC cards
01
Always carry ¥
Small shops still cash-only. ¥10k/day is plenty.
02
IC > all
Suica/Pasmo pays trains + most konbinis.
03
Tap-to-pay
Visa/MC tap works in big chains; not everywhere.
04
WEATHER
Forecast & what to wear
01
Today
21°C / clear / UV moderate. Light jacket at night.
02
Rainy season
Mid-June to mid-July — pack a foldable umbrella.
03
Heat
Aug peaks at 35°C. Hydrate; salt candy is sold at konbinis.
05
FAMILY
Kids, strollers, family-OK spots
01
Stroller routes
Most JR stations elevator-mapped in the app.
02
Diaper rooms
Department-store floors 5–7, free, very clean.
03
Family-OK food
We mark kid-welcome spots with a ♥ in Top Picks.
06
JAPAN BASICS
Cultural rules · the short list
01
Shoes off
At ryokans, tatami rooms, some restaurants.
02
No tipping
Service is included. Tip = mild confusion.
03
Quiet on rails
No calls; messages OK. Eat/drink only on long-distance.
07
LOST ITEM
Lost & found in Tokyo
01
On JR
Tap "Call" — we phone JR Lost & Found in JP for you.
02
In a taxi
Save your receipt — driver ID is on it.
03
Anywhere
Things turn up. Tokyo is the best lost-and-found city in the world.
08
TAX-FREE
Save the 10% consumption tax
01
Threshold
¥5,000+ per store, per day. Show passport.
02
Sealed bag
Don't open the sealed receipt bag before flying home.
03
Receipts
Receipts must leave Japan with you — keep them.
09
FAQ
Things travelers ask us most
01
Cash needed?
Yes for small shops & shrines. ~¥10k/day buffer.
02
Best SIM?
Most travelers pick Ubigi or Airalo eSIM.
03
Tap water OK?
Yes — Tokyo water is excellent.
STILL STUCK?
ASK THE AI — OR CALL A HUMAN.
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